This part is a Must read for anybody that wants to buy a vehicle through a Franchise dealership:
Here is what happens when you step your foot at a franchise dealership; 10 salespeople arm wrestles each other to get to you, and as soon as they get to you, all they are thinking about is selling you a car. Franchise dealership’s lack of training these days for their own staff is sad; All the Franchise owners are thinking about is cutting costs; this causes a lot of extra headaches for you as a consumer, most salespeople these days don’t know much about their own franchise products yet alone the competition; Enough wasting your time talking to one after another salesmen who do not care about your needs or even if they care, they cannot address your needs. The definition of customer service is lost at Franchise dealerships. You will do your best to read as many reviews as possible before you go there, however the turn of the wheel plays a major role of how we will feel at the end of the day. I’m sure everyone would love to have the owner of the franchise dealership come out and help them, but that just won’t happen; try getting through upper management and see how many phone calls you have to make!